Privacy Policy

Privacy Policy for Ritchie Performance

Effective Date: 01/01/2025

At Ritchie Performance, we value your privacy and are committed to safeguarding any personal information that you share with us. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure that your information is protected.

1. Information We Collect
We collect personal information from our customers when they visit our website, contact us, purchase products, or schedule services. The types of information we may collect include:

• Personal Identification Information: Name, address, email address, phone number, payment details.
• Vehicle Information: Make, model, year, VIN, and any relevant performance or service history.
• Transaction Information: Purchase history, service records, and other related data.
• Usage Data: IP address, browser type, device information, and browsing behavior when you interact with our website or services.

2. How We Use Your Information
We use the information we collect for the following purposes:

• To process transactions and fulfill orders for Corvette performance parts and mechanical services.
• To communicate with you about your orders, requests, and any updates on services or products.
• To provide customer support and respond to inquiries or service requests.
• To send promotional materials, offers, or information related to our services (if you have opted-in to receive such communications).
• To analyze and improve our website and services, ensuring we provide a better user experience.
• To comply with legal obligations and resolve disputes.

3. How We Protect Your Information
We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes secure servers, encryption, and firewalls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party vendors who assist us in operating our business, such as payment processors, delivery services, or service technicians.
• Legal Compliance: We may disclose your information if required by law, regulation, or legal process (such as a subpoena), or in response to valid government requests.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.

5. Your Rights and Choices
You have the right to:

• Access and update the personal information we hold about you.
• Opt-out of marketing communications by following the unsubscribe instructions in any email we send or by contacting us directly.
• Request that we delete your personal information, subject to certain legal exceptions.

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. These technologies allow us to remember your preferences and analyze website traffic. You can control cookie settings through your browser, but disabling cookies may affect your experience on our website.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under the age of 18, we will take steps to delete that information as quickly as possible.

9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically for any updates.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us  

By using our website or services, you consent to the collection and use of your personal information as outlined in this Privacy Policy.